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Legal

Privacy Policy

This policy explains how Justyna Garzennec Psychological Therapy collects, uses and protects your personal information in line with UK GDPR and the Data Protection Act 2018.

Who We Are

Justyna Garzennec is an independent psychological therapist offering private therapy in Central London and online. Justyna is the data controller responsible for any personal information you share through this website or during therapy.

What Information Is Collected

We may collect your name, contact details, brief information about what brings you to therapy, your preferred session type and language, and any other information you choose to share when you contact us or attend sessions.

Sensitive and Health-Related Information

As therapy involves discussion of mental health and personal circumstances, the information shared during sessions is considered special category data under UK GDPR. This is handled with additional care and confidentiality.

How Information Is Used

Your information is used to respond to enquiries, arrange and provide therapy sessions, maintain professional clinical records, and meet legal, ethical and regulatory obligations.

Lawful Basis

We rely on your consent, the necessity of processing for the provision of therapy, and our legitimate interests in maintaining safe and accurate clinical records.

Confidentiality

What you share in therapy is treated as confidential. Confidentiality may only be limited where there is a serious risk of harm to yourself or others, where required by law, or in line with professional guidance.

Professional Records

Brief, secure clinical notes are kept to support continuity of care. These are stored in line with the standards of relevant professional and accrediting bodies.

Data Storage and Protection

Personal information is stored securely, using appropriate technical and organisational measures. Electronic records are protected by encryption and access controls; any paper records are stored in a locked location.

Sharing Information

Information is not shared with third parties without your consent, except where required by law, for safeguarding, or for the purpose of clinical supervision in anonymised form.

International Transfers

Personal data is processed and stored in the United Kingdom. If any service provider operates outside the UK, appropriate safeguards are in place.

Retention

Records are retained for the period recommended by relevant professional bodies, after which they are securely destroyed.

Your Rights

You have the right to access your information, request correction of inaccuracies, request deletion where appropriate, restrict processing, and object to certain uses. To exercise these rights, please get in touch.

Complaints

If you have concerns about how your information has been handled, you can contact us directly. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Contact Details

Email: garzennec2@hotmail.com
Phone: +44 7765 002641
Address: 45A Central Street, London EC1V 8AB, United Kingdom